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Terms & Conditions (T&C)

Kinetic Impact – Consulting Services

Last updated: November 15, 2025

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1. Introduction

These Terms & Conditions apply to all consulting, coaching, and advisory services provided by Kinetic Impact (“we”, “us”, “our”) to a client (“you” or “the client”). By working with us, you agree to these terms.

2. Scope of Services

We offer performance audits, leadership development, performance transformation, team enablement, and executive coaching services.
The exact scope, deliverables, timelines, and fees will be defined in a written proposal or contract before work begins.

3. Client Responsibilities

You agree to:

  • Provide accurate information needed to deliver the service

  • Give timely access to relevant team members, tools, and systems

  • Make decisions within reasonable timeframes

  • Ensure that any data shared with us is lawful and compliant with GDPR

4. Fees and Payment

  • Fees will be outlined in your individual proposal.

  • Unless otherwise agreed, invoices are due within 14 days.

  • Late payments may result in paused work or late fees as allowed by law.

  • All fees exclude VAT unless stated otherwise.

5. Changes and Additional Work

Requests outside the agreed scope may require a change order and adjusted fees. We will always inform you before starting additional work.

6. Cancellation and Rescheduling

  • Projects may be cancelled by either party with 30 days’ written notice.

  • For workshops or coaching sessions, cancellations within 48 hours may incur a fee.

7. Confidentiality

Both parties agree to keep all business, technical, and personal information confidential.
Information may only be shared if required by law or with written permission.

8. Intellectual Property

  • We remain the owner of any frameworks, models, tools, or materials created before or during the engagement.

  • You receive a license to use deliverables internally for your organisation.

  • Deliverables may not be resold, shared publicly, or reproduced without approval.

9. Data Protection

We process personal data only as needed to provide services and in line with GDPR.
If required, a Data Processing Addendum (DPA) will be signed.

10. Limitation of Liability

  • Our services are advisory. You remain responsible for decisions and results.

  • We are not liable for indirect or consequential damages.

  • Our total liability is limited to the amount paid for the services in the last 6 months.

11. Termination

Either party may terminate the agreement for material breach if the breach is not corrected within 14 days of written notice.

12. Governing Law and Jurisdiction

These terms are governed by the laws of Germany.
Any disputes will be handled in the courts of Berlin.

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